Last updated: September 6, 2025
At Dr. Masbah Uddin Academy (academy.drmasbahuddin.com), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you purchase courses, workshops, digital content, or books (softcopy or hardcopy), in compliance with SSLCommerz requirements.
1. Information We Collect
When you visit our website or make a purchase, we may collect:
- Personal Information: Name, email address, phone number, billing/shipping address.
- Payment Information: Credit/debit card info, mobile banking or bKash transaction details (processed securely via SSLCommerz).
- Account Information: Login credentials, course progress, and usage activity.
- Technical Data: IP address, browser type, device info, and website usage patterns.
2. How We Use Your Information
We use your information to:
- Process payments securely through SSLCommerz.
- Provide access to courses, workshops, and digital content, and deliver hardcopy books.
- Communicate updates, support, and promotional offers.
- Improve our website, services, and user experience.
- Comply with legal and regulatory obligations.
Note: We do not store sensitive card details on our servers. All payment processing is handled securely by SSLCommerz.
3. Sharing of Information
We do not sell or trade your personal information. Your data may be shared only in these cases:
- With SSLCommerz for secure payment processing.
- With service providers who assist in course delivery, digital content management, or shipping.
- To comply with legal obligations or protect the rights and safety of Dr. Masbah Uddin Academy and its users.
4. Data Security
We implement administrative, technical, and physical safeguards to protect your personal information. All transactions via SSLCommerz are encrypted. However, no online system is completely secure; while we protect your data, absolute security cannot be guaranteed.
5. Cookies and Tracking
Our website may use cookies to:
- Improve website functionality and performance.
- Understand user behavior and preferences.
- Enhance your learning and shopping experience.
You can disable cookies in your browser, but some features may not function properly.
6. Your Rights
You have the right to:
- Access and correct your personal information.
- Request deletion of your personal information (subject to legal obligations).
- Opt-out of promotional communications.
To exercise these rights, please contact us at the email below.
7. Children’s Privacy
We do not knowingly collect information from children under 13. If you believe your child has provided personal information, please contact us immediately to request deletion.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the "Last updated" date. Please review this page regularly.
9. Contact Us
If you have questions regarding this Privacy Policy, please contact us:
📧 Email: team.drmasbahuddin@gmail.com
🌐 Website: academy.drmasbahuddin.com